TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to the transport and logistics space and are abreast with the adoption of the latest technology.

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The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction. Has knowledge of commonly used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. The target is to ensure excellent service standards and maintain high customer satisfaction.

Key Responsibilities

    Qualifications

    • Proven customer support experience.
    • Track record of over-achieving quota.
    • Strong phone contact handling skills and active listening.
    • Familiar with CRM systems and practices.
    • Customer orientation and ability to adapt/respond to different types of characters.
    • Excellent communication and presentation skills.
    • Ability to multi-task, prioritize and manage time effectively.
    • BA and/or MBA preferred

    Why Join TruKKer?

    • Competitive Salary & Incentives: Attractive base salary with performance-based incentives for high-achieving team members.
    • High-Impact Role: Work with an established brand that has a leading reputation, with direct contributions to TruKKer's growth and market expansion.
    • Professional Growth: Gain experience in a rapidly growing international logistics industry, mastering advanced telesales strategies tailored to high-value markets.
    • Dynamic, Collaborative Culture: Join a driven, energetic team that shares a commitment to excellence and growth.
    Trukker invites applications for jobs in team, if you've got what it takes, send email to career@trukker.com to apply.